Knowledge management theory is a comprehensive body of ideas that include several business disciplines. It incorporates a wide range of study that includes but not limited to the theories of business intelligence, information management systems, and business risk assessments. The general theory of KM however can provide a framework for practitioners in identifying different tools such as methods, technologies, and practices.
Knowledge management theories cover important aspects of corporate endeavors specifically its use of intelligence to improve performance, productivity, and profitability. It also touches the use of human abilities to capture codified knowledge through the use of technology to increase the knowledge assets and capital of companies. There are two schools that have been developed in analyzing knowledge management. One is info-tech centric viewpoint and the other is praxis-centric. The former relies on technology to build knowledge resources while the latter relies on tacit knowledge of companies and elevating it to knowledge artifacts.
The info-tech centric school utilizes modern technologies to capture important business intelligence and deploy it to corporate endeavors. Use of software, technology infrastructure, databases, and information delivery systems are emphasized by practitioners of this school. The praxis-centric school on the other hand, harnesses the intrinsic knowledge creation of company activities. These then would be elevated to a codified language in the form of knowledge artifacts such as documents, patents, manuals, databases, etc., so that these could be utilized for future corporate endeavors.
The two schools comprise the whole body of knowledge management theory and both are useful for practitioners and corporate planners.