Once you build a great consulting process with the Six Sigma DMADV application, don’t stop there. John Weathington says you should use the DMAIC application to constantly improve your process. ——————————————————————————————— Last time, we talked about the importance of developing a consulting process, and I discussed a Six Sigma framework called DMADV (Define, Measure, Analyze, Design, [...]
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Imagine this, you work at a company that does not “believe” in project management; however, they do project management every day without realizing it. What should you do to help convince them the value of formalizing this process? Actually this is the situation I was in many years ago when I worked at an architecture [...]
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Basecamp from 37signals is arguably the most popular project collaboration tool on the web. There are an untold number of web design and development shops whose designers instinctively reach for this project collaboration tool created by 37signals to help manage client projects for their own consulting practice. Basecamp has many fans… Being the brilliant marketers [...]
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You need more than capacity and utilization metrics to demonstrate cloud computing’s ROI to the business. Consider these eight metrics to create a score card of your current and future business and IT needs relating to cloud computing. 1. The speed and rate of change – Cost reduction and cost of adoption /de-adoption is faster [...]
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Introducing a coordinated, vibrant social media effort into an organization depends on more than an “official” group creating content. Ideally multiple and varied people throughout an organization are functioning almost as beat reporters and sharing their individual perspectives on topics relevant to targeted audiences. How do you get do-it-yourself (DIY) social media support from people [...]
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Clean slide deck by Jason Putorti from the 2010 Bessemer Cloud Conference introducing design concepts for executives, simple tactics to improve existing products, and strategies for success in product/experience design moving forward. http://noteandpoint.com/documents/pdf/10things.pdf
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The emerging online field is helping entrepreneurs help governments work better Kevin Merritt never intended to become a government contractor when he launched Socrata, an online service making it easy to share data—anything from crime statistics to football schedules. But early last year he noticed that federal agencies were the site’s biggest users. “It became [...]
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Software entrepreneur culture is full of stories of the products that succeeded. But what about the products that failed? We rarely hear much about them. This can lead to a very skewed perspective on what works and what doesn’t (survivor bias). But I believe that failure can teach us as much as success. So I [...]
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Most of us believe that the best way to motivate ourselves and others is with external rewards like money—the carrot-and-stick approach. That’s a mistake, Daniel H. Pink says in, Drive: The Surprising Truth About What Motivates Us, his provocative and persuasive new book. The secret to high performance and satisfaction—at work, at school, and at home—is [...]
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Hi Everyone, We want you to share with others the great offers available for elearning programs here at www.theartofservice.org Our clients constantly tell us that we provide excellent education programs at affordable prices, but now we are hoping that you tell your friends and colleagues the good news instead. So what is in it for [...]
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The broadened processes contained in the ITIL® v3 service lifecycle have provided greater interest and associated challenges related to developing a service portfolio and service catalog. One of the most challenging is deciphering the components of a service catalog: what its end-state looks like to IT and the business, as well as how it can [...]
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Simon Sinek has a simple but powerful model for inspirational leadership all starting with a golden circle and the question “Why?” His examples include Apple, Martin Luther King, and the Wright brothers — and as a counterpoint Tivo, which (until a recent court victory that tripled its stock price) appeared to be struggling. About Simon [...]
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In this poignant, funny follow-up to his fabled 2006 talk, Sir Ken Robinson makes the case for a radical shift from standardized schools to personalized learning — creating conditions where kids’ natural talents can flourish. About Ken Robinson Creativity expert Sir Ken Robinson challenges the way we’re educating our children. He champions a radical rethink [...]
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Howard Dresner is one of the foremost thought leaders in Business Intelligence and Performance Management, having coined the term “Business Intelligence” in 1989. His latest research, “Wisdom of Crowds”, a Business Intelligence Market Study, was created as a way to give a voice to those actually using BI solutions, creating a new and different perspective [...]
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As technologies like virtualization and cloud computing assume important places within the IT landscape, higher education leaders will need to consider which institutional services they wish to leave to consumer choice, which ones they wish to source and administer “somewhere else,” and which services they should operate centrally or locally on campus. In February 2010, [...]
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Welcome to this detailed report from our second “State of Web Development” survey of professional web designers and developers. It includes details and analysis of all the responses to over 50 questions covering technologies, techniques, philosophies and practices that today’s web professionals employ. http://www.webdirections.org/sotw10/
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The 20th century was witness to phenomenal social and economic changes in the status of women. Suffrage has been widely adopted around the world, anti-discrimination legislation is commonplace, contraception is widely available and abortion is legal. These have all dramatically improved the position of women in society. One could argue that women—at least professional ones—now [...]
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CSS3 have many exciting features which are most compatible for cross browser usability as we using famous internet browsers: Internet Explorer 7 & 8, Firefox, Safari and chrome, they all very supporting of new CSS3 properties. In this article we are highlighting some latest tips and techniques which were not supporting before in older versions. [...]
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Last week, a marketing manager posted a question to the Legal Marketing Association’s internal listserv – she wanted to know if there was a way to upload her attorneys’ bios to LinkedIn without them having to do it themselves. I was both surprised and disappointed to see someone in legal marketing ask this, because she’s [...]
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It’s not that I’m unsympathetic to complaints about Facebook privacy, or, actually, lack of privacy. I get it. Facebook felt like a private medium in the beginning, especially to the college students who gave it its sizzle. I don’t like Mark Zuckerberg as Big Brother any more than I liked Richard Nixon or Dick Cheney [...]
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