September 2010

First of all, I would love the readers of my critique of The Art Of Service (TAOS) ITIL® V3 training to understand that my relationship started well before my training with them.  I work as a contractor in a team of 11 subject matter experts providing Lifecycle support including technical support, service desk, configuration management, [...]

Share

{ 0 comments }

Question: What are the major issues in relation to ITIL?…

Share

{ 0 comments }

I truly am grateful that The Art of Service created these courses!  You truly offer a fantastic opportunities for professional development and advancement for those of us who must pay for our own work-related education! Here are the key elements that made you folks the top choice in ITIL® V3 training: 1.        You have excellent [...]

Share

{ 0 comments }

The Service Desk is Your Company’s First Point of Contact for IT Services The process of Service Desk Management is essential for day-to-day operations as it’s usually the single point of contact for most of the organization’s IT needs. Needless to say, most organizations today would grind to a screeching halt without the support of [...]

Share

{ 0 comments }

CompTIA Strata – Green IT Certification Exam Preparation Course in a Book for Passing the CompTIA Strata – Green IT Exam – The How To Pass on Your First Try Certification Study Guide This self-study exam preparation guide for the CompTIA Strata – Green IT certification exam contains everything you need to test yourself and [...]

Share

{ 0 comments }

The Help Desk certification pathway is delivered via online learning and accompanying books. The programs are easily accessible for both individuals looking to improve their career prospects, and savvy businesses looking to train their staff to achieve the best possible outcomes. This bundle provides single user access to all three Help Desk programs (Analyst, Technician, [...]

Share

{ 0 comments }

Since being MCSE certified is very important for IT professionals, one would need to upgrade all the time. He must upgrade his certification to MCSE…

Share

{ 0 comments }

Here’s my testimonial about the Expert path: I highly recommend The Art of Service as the company to choose for online  training leading to the  ITIL® Expert certification. The Art of Service provides excellent resources for each ITIL® Intermediate course. The resources include at-your-own-pace online classes, printable PDF books, study exercises and practice exams. The [...]

Share

{ 0 comments }

live chat mac