May 2012

Your June 2012 digital issue of The Art of Service Magazine is here! Hi,   Your copy of The Art of Service Magazine is here! This email was sent to notify you that a new issue is available for reading.The link to access your magazine is http://taos.magazines.s3.amazonaws.com/2012.June/HTML/index.html

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Examining Amazon’s new Cloudsearch Service   Well, it looks like cloud computing just got upgraded (yet again); thanks to Amazon’s new Cloudsearch service, searching and scanning is quicker and more efficient.  Before the emergence of this new service, queries and searches across extensive clouds (which comprise even more widespread resources) required setting up, maintaining, scaling [...]

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ITIL In depth:  comparing and contrasting OLA & SLA While it might seem as though (to some people that) an OLA (operation level agreement) and a SLA (service level agreement) essentially take on the same roles and duties, it’s important to note that they actually differ in some key ways.  For example, SLA is really [...]

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Your May 2012 digital issue of The Art of Service Magazine is here! Hi,   Your copy of The Art of Service Magazine is here! This email was sent to notify you that a new issue is available for reading.The link to access your magazine is http://taos.magazines.s3.amazonaws.com/2012.May/HTML/index.html

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