June 2012

Despite the alleged disadvantages of a Cloud Computing implementation, it’s still a really smart move, here’s why…   It has been said that you cannot do or produce anything without also creating detractors and critics. We certainly see evidence of this phenomenon in technical circles; where every new release is met with disdain from a [...]

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Finding the right cloud computing solution for your business Certainly no one would argue that it is tough to find a cloud provider these days. But having an abundance of vendors to choose from doesn’t necessarily guarantee that you will in fact find the right one (capable of providing adequate solutions and service), does it? [...]

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Your July 2012 digital issue of The Art of Service Magazine is here! Hi,   Your copy of The Art of Service Magazine is here! This email was sent to notify you that a new issue is available for reading.The link to access your magazine is http://taos.magazines.s3.amazonaws.com/2012.July/HTML/index.html

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Cloud Computing, Clarified…for the Confused cloud computing clarified Cloud Computing for Dummies   Chances are, the computer or device you’re using right now is a completely self-contained unit. In other words, your computer or device has its own storage, OS, hardware, software, and functionality, apart from its ability to connect to and use the internet [...]

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(New) Cloud computing compliance and code of practice literature is inbound, it’s called “CloudCode” The creation and adoption of a set of formalized rules and standards for cloud computing is long overdue. As more and more businesses continue to take up and implement cloud computing, the need for more formally established codes of practice (in [...]

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Cloud Computing benefits businesses, here’s how…   If you’re one of the many individuals that’s wondering exactly how the emergence of cloud computing will impact you and your trade, fear not. Cloud computing can offer virtually any size business a number of astounding benefits, regardless of their industry (or area of focus in the market). [...]

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Cloud computing being used to ensure continuity of operations in midst of disaster recovery cloud computing disaster recovery A growing percentage of businesses are leveraging cloud computing as a sort of operational “safety net” It doesn’t matter how well prepared you think your business or IT resources are, at some point you will likely face [...]

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How does an OLA (operation level agreement) function with regards to ITIL ?   When you think about business it’s hard not to factor in the importance of efficiently designed systems and schedules. It is through the application of some form of infrastructure that deadlines are able to be met and products / services delivered. [...]

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So there’s a shortage of cloud computing professionals ? How to capitalize on the current cloud computing skills drought   As cloud computing continues to move forward in leaps and bounds, it would seem that (according to various news reports) there might not be enough personnel out there with the adequate cloud training to “handle [...]

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3 types of Cloud Computing technologies which the average person uses on a daily basis   You could say that the true value of any technology is in how useful and versatile it is. Considering that cloud computing is becoming more and more prevalent across all areas of society and business, not to mention our [...]

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Introducing ELPaaS ( Enterprise Legacy Platform as a Service ) The cloud just got a little bit bigger and better thanks to Heirloom Computing’s new legacy application deployment service solution   I think we can all agree that cloud computing is certainly a step in the right direction, but who’s to say that there isn’t [...]

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Supplement your ITIL training with a slide show What an ITIL v3 PPT (power point presentation) can offer you as a student   While there’s certainly no substitute for a great ITIL training / certification program (especially if it’s a top e-learning enabled one), there are a number of excellent slide shows available (via the [...]

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Cloud Computing could become a powerful ally of the Green Movement   Over the last several years, the push for energy conservation has extended to nearly every area of society and business that you can think of. This drive to produce more energy efficient devices, systems and processes is often a featured aspect of what [...]

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ITIL Foundation Certificate – GET YOURS HERE ITIL Intermediate Certificate – GET YOURS HERE ITIL Foundation Certificate - GET YOURS HERE ITIL Intermediate Certificate - GET YOURS HERE

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What does a CAB (change advisory board) do in the context of ITIL service transition? There is no such thing as infallible infrastructure; this line of thinking applies directly to IT as well as many other examples from the real world. Even the most thoroughly contemplated design or system is going to require some level(s) [...]

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Transitioning to Cloud Computing might not be (currently) easy, but it’s worth it, here’s why…   It’s all over the internet, on TV; used by your university, your local government, and perhaps even many of the businesses you rely on for various goods and services. We are of course, talking about cloud computing; which is [...]

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Looking for a company to conduct your ITIL certification exam(s)?   While it might not seem like it is important which institution conducts your certification exam(s), it actually matters quite a lot. Even if we are to assume that all companies offering testing services are presenting nearly identical materials (in terms of difficulty and coherency [...]

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Are most business owners still in the dark about cloud computing? According to a fairly recent study*, most of today’s business people don’t understand what cloud computing is, or even does…      Imagine going back in time to the late 1980’s and trying to explain to some larger businesses what the internet is and [...]

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Exploring the ITIL community forums   Unless you’re completely new to the internet, chances are, you’ve participated in a number of forums. Even if you’ve never been interested in posting your own personal thoughts / observations / information on a discussion board, you can (and perhaps should) still use various community forums as a reference [...]

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How cloud computing will change the way we do business   It’s extremely doubtful that anyone working in the age before the emergence of the personal computer could have fathomed the monumental change that was to sweep over all corners of business and industry. After all, up until that point, most offices were dominated by [...]

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