The Art of Service - Different Types ECM Distribution Services

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Different Types ECM Distribution Services

There are different types of enterprise content management distribution systems. The distribution methodology of ECM application is an important function in order to automate sharing services as well as contact and follow-up facilities. The first developments of ECM were more focused on content management for internal information needs. With the development of different online distribution services and Internet based commerce, content distribution management became another architectural abstraction of the core ECM serving which functions as a specific line of business.

Most ECM applications provide extremely flexible ECM distribution facilities and functions for the service. The first and probably the most utilized function is the scheduled content distribution structure of ECM. In this method, distribution of information is set by administrators to happen on specific days in a month. The regularity of distribution services is flexible enough to enable ECM administrators to establish regular contact with their firm’s costumers.

The second type of distribution service is event-triggered. In this method, administrators will set specific special event to launch content distribution on their contact channels. This is usually used on email marketing as a complement to regular or scheduled distribution.

The last method is on-demand content distribution services. This is very popular nowadays especially on rich media content such as video or music services. On demand distribution specifies that users or clients should request first for a specific content offered by a company. After the request, the company can immediately trigger the distribution service of their ECM to satisfy the demands of the client.

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