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01 NEW! The ITIL V3 Factsheet Benchmark Guide
02 Service Catalog Process Kit
03 ITIL V3 Foundation Program
04 A Must: The Complete ITIL V3 Readiness Assessment Kit
05 IT Service Management Based on ITIL® V3 - A Pocket Guide
06 Introduction to ITIL V3 Service Lifecycle
07 ITIL V3 Lifecycle Publication Suite
08 All Files - Service Level Management Process Kit
09 A Great Start: ITIL V3 Starter Toolkit
10 Foundations of IT Service Management based on ITIL

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What is ITIL? – The beginners guide to ITIL
What is ITIL? – The beginners guide to ITIL
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IT Service Operations Management Guide - Your Complete Guide
IT Service Operations Management Guide - Your Complete Guide
E-Book: Frameworks for IT Management
E-Book: Frameworks for IT Management






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