Do you work in an IT department or IT company and can you answer ‘yes’ to the following questions:

• Do you have a ‘dark cloud’ of compliance hanging over your head?
  
• Are you uncertain what to do to meet the compliance requirements?
  
• Are you looking for an easy way to prepare your organisation for compliance?
  

If so, you must attend this 3-day accredited certification progam!

Our accredited course “ITIL® Foundation in IT Service Management” will show you how better control of your day-to-day IT operations is essential in achieving corporate governance and compliance to external standards.
After all, the path to the gold medal is but a series of daily disciplines.

No matter what you desire: ISO certification, SOX Compliance, Cobit, lower operating cost, control of IT spending or performing better at your job; ITIL has proven to be instrumental in helping individuals understand the daily disciplines needed to get there! ITIL stands for IT Infrastructure Library and was initially developed by the Office of Government Commerce (OGC) as a framework for IT Service Management.

The processes have now been adopted by many organisations worldwide and are recognised as the global standard for IT service management.

The accredited ITIL certification will enable you to:

• provide improved IT services
  
• increase productivity
  
• improve customer satisfaction
  
• improve the use of skills and experience
  
• improve the delivery of third party services
  
• create clear and documented processes for IT Service Delivery

• ITIL Fact Sheets ($59)
• CDROM with all 12 ITIL Toolkits ($1990)