Knowledge is power. It is especially so for businesses. Every business needs ample amount of it and most would need specific knowledge in order to run their businesses. In fact, they would need it to thrive in their own industry. That is why a business or an organization needs to have a system that will facilitate the flow of information or knowledge.
Every business has its own knowledge management practice. It may depend on how heavily embedded their knowledge base is on information technology. Broadly though, most companies would have two departments that serve this function. These are the information technology and the human resources department departments.
In the interest of gaining competitive advantage, knowledge management becomes an important aspect of the organization’s business strategies. After all they have to keep customers fully satisfied if they want to maintain their customer base and to gain more market share. They would also need to be able to innovate new products and services to keep their business competitive. They would even need to have access to knowledge outside the realms of the organization. If they learn good practices from others, then perhaps they can apply them on their own business and make it more competitive as a result.
All of these objectives would need knowledge management. That is why every business must create a system to facilitate access to knowledge, application of this knowledge and then sharing this knowledge with others in the organization. If there is a proper flow of knowledge, then the business will be able to be more productive and it will be more competitive.