It’s always competitive in the business world so every business really aims to gain competitive advantage over competitors in the market. Businesses would adapt strategies just to be able to do this. They aim to be more productive and in the end, to be more competitive than others. In fact, they would grab on to every edge presented to them.
One of the practices that have been used by more and more businesses is knowledge management. Organizations would invest in coming up with a system so that the flow of information and knowledge would be enhanced. This is of course with the aim of improving competitiveness in the industry.
And since most systems now are run by information technology, knowledge management would mostly be run through a computer-based system. Of course, there might be times when knowledge is transferred from one person to another through training programs, mentor programs, peer to peer discussion and other methods. It may also be done in combination of both. It will depend on how an organization would prefer to run their knowledge management. It will also depend on which practices will be appropriate for the organization.
Also included in the investment on knowledge management is having someone to run the show. Knowledge management, from simple programs to intricate ones, would need someone to direct the efforts directed for the program. And so the need for a knowledge management officer arises. Now with someone heading this program, there would be someone to see to it that the flow of knowledge is facilitated where needed and there would be someone to check how knowledge management is benefiting the business.