About ITIL : 0pt Times New Roman > nbsp nbsp nbsp nbsp <….

ITILAbout ITIL : 0pt Times New Roman > nbsp nbsp nbsp nbsp <….

 

7.1     Myths of ISO 20000

  • I need to know all about ITIL to get ISO 20000
  • Getting the ISO 20000 Certificate is the end game
  • My organization will have to start from scratch.

 

1.

You can obtain ISO 20000 without knowing anything about ITIL.

However, this would be a missed opportunity.

 

2.

No, getting the ISO 20000 certificate is just a stop on the service improvement journey driven by ISO 20000 requirements.

 

3.

Certainly not, your organization is probably doing a lot of what ISO 20000 requires.

The processes need to be implemented into your current environment, not the other way around.

Read more about About ITIL : 0pt Times New Roman > nbsp nbsp nbsp nbsp <….:

Accredited ITIL Foundation, Intermediate and Expert Certifications

Accredited ITIL Foundation, Intermediate and Expert Certifications, Learn more about ITIL HERE:

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