Application Management’s primary goal is to develop, maintain and support quality applications that enhance the organization’s business processes. This goal is achieved through:
* Applications that are well designed, interface with existing architectures, are resilient and cost-effective
* Ensuring the functionality and performance requirements of the business are delivered in optimal fashion
* The use of technical skills to maintain availability of applications
* Swift response to diagnose and resolve any disruptions that occur.
Application Management is usually divided into departments based on the application portfolio of the organization allowing easier specialization and more focused support.