* Ensure adequate availability of all IT services
* Developing and maintaining an Availability Plan
* Oversee availability monitoring and improvement of the process
* Report provision and advice.
Skills: Awareness of how IT supports the business, technical, analytical, consultancy, seeks continuous improvement.
Note: The Availability Manager does not seek to achieve 100% Availability of all services and systems, but instead seeks to deliver Availability that matches or exceeds (within reason) the agreed business requirements.