Best Book For ITIL V3 Foundation Review

Best Book For ITIL V3 FoundationBest Book For ITIL V3 Foundation and Lessons Learned: 1) One Complete Certification Kit is sufficent and 2) folks at the art of service believe in service!

Best Book For ITIL V3 Foundation : I purchased the Art of Service ITIL Foundation complete Certification Kit for $82.90 from Amazon last week and the book arrived in a few days. When I opened the front cover I read online eLearning connection instructions. Once online I inadvertently purchased another Certification Bundle that included another exam preparation book coupled with online learning for which I paid $154.40 (US). Since I had already received the book I realized I might have overpaid for the online learning bundle at a total cost of $237.30 US. Realizing my possible error I immediately contacted customer service (Germany) by email on Friday afternoon. I received very rapid email inquiries as to the steps I took that put me in this situation. I was refunded within hours on the same day of the second purchase. On the following Monday morning I noted many email messages inquiring whether the problem was resolved and whether I had returned to the online study course. Lessons Learned: 1) One Complete Certification Kit (sold on Amazon) is sufficent and 2)folks at the art of service believe in service! Back to studying…

Working Girl (Northern Va)

Learn more about Best Book For ITIL V3 Foundation:

ITIL Foundation Complete Certification Kit – Fourth Edition: Study Guide eBook and Online Course

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About The Art of Service – learn more about Best Book For ITIL V3 Foundation

The Art of Service offers innovative competence development programs for IT Best Practices to support the educational needs of IT Professionals.

With expertise in key domains including ITIL, Cloud Computing, ITSM, IT Governance, Information Security, Process Improvement, and Project Management, The Art of Service provides guidance on disparate frameworks and integrated solutions.

Learn more about us at http://store.theartofservice.com

Best Book For ITIL V3 Foundation and ITIL Foundation Complete Certification Kit CSME Accredited

Best Book For ITIL V3 Foundation and ITIL Foundation Complete Certification Kit CSME Accredited

Best Book For ITIL V3 Foundation and ITIL Foundation Complete Certification Kit Loyalist Accredited

Best Book For ITIL V3 Foundation and ITIL Foundation Complete Certification Kit Loyalist Accredited