If you have looked around our website lately, you would have noticed that there is a big push on to promote the upcoming breakfast seminars that our Executive Director, Ivanka Menken is presenting. The next one is on ISO 20000 and how it compares/differs to ITIL®.
Interestingly enough, this seminar is a result of industry requests, wanting to know more, without having to first commit to a whole 3 day professional development course without really understanding what this standard is about.
So – if you are in the Brisbane area and are keen to find out about ISO 20000, come along… Dates are June 11 12, 13,from 7-9am.
Added bonus – ISO 20000 Introduction Toolkit and a book titled “10 Mistakes you can’t afford to make, and how ISO/IEC 20000 will save you. (total value over $200)
Small investment of time (and a little bit of money to cover catering) for potentially huge return.
Till next time Cheers from the ITIL® Australia Team at The Art of Service