Best ITIL® Practice
IT Infrastructure Library provides customizable framework of practices that help you build quality-computing services in your IT sector organization. The best ITIL® practice is one that addresses the organizational structure and skill requirements of your organization and offers those management procedures that can manage your IT operations.
We at The Art of Service help you get the best ITIL® practice with our ITIL® consultancy services. To provide the best ITIL® practice we work in three ways: assessment, implementation and troubleshooting.
In the assessment section, we scan the organization for its problem areas and then conduct a review of the complex area. In the implementation section, we offer coaching to build your own implementation activities or provide you with an expert who can build an ITIL® framework for you. In troubleshooting section, we provide you suggestions for further improvement. This way you get the best ITIL® practice to improve the IT service management of your organization.
BS15000 ITIL® Material Training
BS15000 is the world’s first standard for IT service management. It defines a set of interdependent management processes. It is based on ITIL® framework. The BS ITIL® material training is aimed at training the ITIL® practitioners and those willing to be so in BS15000 aligned ITIL® as directed by the Office of Government Commerce (OGC).
The BS15000 ITIL® material training includes directives on two parts of BS15000. The BS15000-1 constitutes formal specifications and defines requirements of an organization to deliver quality managed-services. Similarly, BS1500-2 comprises the code of practice to enable best service management processes within the scope of BS15000-1.