certifi?© ITIL : It’s a great combination to learn ITIL Foundation and to be prepared for the final exam. The book is informative clear with the most important definitions and topics to remember. It can be use with the online course as an offline quick reference. The online course (you must have a working internet connection)is very detailed and well-structured easy to understand also for non-native English speakers. Slides are concise and the speaker is clear. Questions at the end of main chapters are helpful to remember concepts and definition. It’s a good product from real experts I’m really glad to have bought it.
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About The Art of Service – learn more about certifi?© ITIL
The Art of Service offers innovative competence development programs for IT Best Practices to support the educational needs of IT Professionals.
With expertise in key domains including ITIL, Cloud Computing, ITSM, IT Governance, Information Security, Process Improvement, and Project Management, The Art of Service provides guidance on disparate frameworks and integrated solutions.
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