Certifica?ß?µes ITIL V3 : They have done a good job creating a book and online course to teach the subject. I took a classroom course and have learned more from the book than the classroom. The online course is well written and very educational. It is very easy to understand also.
Robert Milligan Milligan (Tennessee)
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With expertise in key domains including ITIL, Cloud Computing, ITSM, IT Governance, Information Security, Process Improvement, and Project Management, The Art of Service provides guidance on disparate frameworks and integrated solutions.
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