Certificacion ITIL V3 : I originally purchased this guidebook and online course combination back in September . But life intervened and I wasn’t able to spend time on it for another 8 months. Fortunately the people at Art of Service were very friendly and allowed me to access the online portion even though much time had expired. The course gave exactly the information I needed to pass the test and opened my eyes to what the ITIL process can achieve. More approachable than a standalone book (the material is a little dry) and much more convenient and less expensive than having to schedule consecutive days for an in-person training.
Eric Waskowicz (Alexandria Virginia United States)
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The Art of Service offers innovative competence development programs for IT Best Practices to support the educational needs of IT Professionals.
With expertise in key domains including ITIL, Cloud Computing, ITSM, IT Governance, Information Security, Process Improvement, and Project Management, The Art of Service provides guidance on disparate frameworks and integrated solutions.
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