Certificado ITIL Foundation V3 : When I first received the package I was bit dissapointed to see the skimpy material. However I changed my mind when I logged into the supporting website. The online material is very comprehensive and the online tests ensure that the ideas learned get re-enforced in your mind. For those looking to get themseleves certified in ITIL this is the right material to get started.
Cajie B cajie (Kuwait)
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