Certification ITIL V3 and ITIL Foundation Complete Certification Kit- a great way for the self paced learner
Certification ITIL V3 : I purchased this kit to help me review for the ITIL certification and have something a bit more formal that would lead me through the vocabulary. The book and the online course fit this very nicely. The book is essentially the material from the CBT’s in written form. It makes a great place to take your own notes or explain things in your own words. The quizes help for you to go back and review the material. It is also a good way to remember if you have completed a chapter or not. You will find that a lot of the ITIL material tends to blur together. I am satisfied with this purchase and recommend most try this route versus a $2000 course at a training center that is going to read you the same stuff.
Michael Norton (Spokane WA)
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