Change ITIL® Management
Change ITIL® Management is one of the most important components in Service Management. The full impact and consequence of changes depend on the accuracy of the configuration data. Change ITIL® Management is closely related to configuration and release management as it is often regarded as the intermediate process between the above processes.
The aim of change ITIL® Management is to make sure that the methods and procedures are used in the best possible way in handling of the changes. The added responsibility is to ensure that the impact of change related incidents do not affect the company in a negative way. Moreover, the quality of production should not decline.
Change ITIL® management is a gradual process that moves ahead with the goal of the organization. The changes are determined according to the growing needs of the organization and demands of the customers. Revision is also done to increase the profit of the company.