The importance of knowledge and knowledge sharing in a company has unquestionably been accepted as something that’s imperative if a company wants to succeed in their line of business. They would need knowledge sharing in order to keep their clients happy and satisfied. Developing new products and services will interest and benefit their clientele. The company must also have a knowledge base where employees can get important information and knowledge from.
More and more companies are beginning to implement knowledge management. But implementation in every company would usually differ from the other. And according to the Journal of Knowledge Management, there are five models of knowledge management implementation.
The first knowledge management model is the network model. In this model knowledge management is basically concerned on interactions among actors in the organization, acquisition of knowledge and knowledge sharing through horizontal knowledge transfers. It relies on social networking and insights and knowledge exchange beyond formal teams and departments not just through personal contact but through telephone and internet as well.
Next is the cognitive model. In this model, knowledge is perceived as an asset. And so it needs to be carefully acquired, stored and distributed. And it relies on lessons learned and best practices for it to be effective. The other model is the community model. As the name implies, it focuses on the close relationships between actors and getting best solutions through story telling. The fourth one is the philosophical model. This is more on questioning and reflection of the market situation, internal status and beliefs. And then the last one is the quantum model, which relates it to quantum physics. Companies can mix more two or three models. So it’s really up to them to analyze and adapt what they think is appropriate and necessary to realize returns.