In a modern day institution, the employer usually has a database of all its employees, each profile containing individual contact information, employment data and other credentials. Having such tool will help departments within the organization have a consistent manner of locating, and updating employee records, if ever the need arises. This does not only promote data integrity but also, it will eliminate redundancy because a centralized employee database will only be maintained and updated by a single department, most probably the Human Resources Department. Such information system will make it easier to produce employment certificates as a result of employee resignation, or create employee assessment forms for possible promotion within the organization. This concept is also similar to the Configuration Management Database or CMDB.
The CMDB stemmed from Information Technology Infrastructure Library (ITIL®) and it is a repository of information connected to all the components of an information system. Its framework has always been an indispensable part of ITIL® Configuration Management best practices. CMDB is a standardized database scheme intended to be used in support of an ITIL® resource management project.
ITIL® has a number of goals for Configuration Management, consists essentially of these four tasks:
(a) Identification specifies all IT assets and configurations within the organization and their inclusion in the CMDB.
(b) Control: provide accurate information of each configuration item, specifying who is authorized to change it.
(c) Status – records the status of all configuration items in the CMDB.
(d) Verification – involves reviews and audits to ensure that the information contained in the CMDB is accurate, and correct any exceptions if necessary.