SaaS also known as Software as a Service, provides convenience to both customers and clients. Software companies today believe that the on-demand software applications are the wave of the future and will totally eradicate traditional business software. Many SaaS companies produce applications are now being sold as a service that is paid as-needed. The benefits of SaaS is that it is a web-based service that focuses solely on the customers needs. The basic secret of their success is that they practice the principle of being a consumer based web company rather than a software company.
There are several benefits of SaaS over the traditional enterprise model software applications. First, the customers have the ability to provide feedback for buggy software. There are even applications that automatically give the host feedback on customer usage of the application. The software company is therefore held accountable for bug fixes and updates.
Second, the SaaS company is more customer-focused and customer-friendly. This means that any SaaS software is made available for the customer to easily set it up without the hassles of finding technical crews to install it for them.
Another one of the benefits of SaaS is that the cost of investing on the software is not that high. Customers can easily set up a monthly or yearly subscription for the software and can easily end it with just a simple click of a mouse. There is no need for a large sum of money in order to avail of the service.
The most important of all the benefits of SaaS is probably the frequent and easy updates of the software. Bug fixes are easily resolved and customers are assured that they constantly get the best version of their software.
Let us clarify first that collaborative IT solutions are simply IT solutions that help people who work for different parts of a large enterprise (such as different departments) or in different geographic locations (such as in different cities) to collaborate on a certain project. Collaborative Saas is one type of collaborative IT solution, meaning that small- and medium-sized businesses can use Saas via the Internet to keep external and internal members of a project in constant communication with one another.
There are a few key rules that companies opting for collaborative Saas should consider.
First, collaborative Saas solutions should be as simple as possible to allow more companies to adopt collaborative Saas. Collaborative Saas should also grow better and faster if there are more individuals and corporations opting to use collaborative Saas.
Second, if your company is opting for collaborative Saas, then start out your endeavor with a browser-based Saas solution first. Small- and medium-sized businesses can even transfer their value network into the service when required.
Third, you may find that collaborative Saas vendors might amend an earlier solution provided or provide new and better solutions.
Fourth, it is more advisable for collaborative Saas companies to avoid the horizontal market (where the bigger collaboration players tend to congregate) and just target their collaborative Saas efforts at the vertical market instead. So if you are looking for a collaborative Saas vendor to patronize, it would be wise to contact resellers or channels to get the best deals.