Each Lifecycle module and exam is 3 An ITIL Foundation certificate pin

ITIL Each Lifecycle module and exam is 3 An ITIL Foundation certificate pin

Other Frameworks ITIL is generally equivalent to the scope of the ISO/IEC 20000 standard (previously BS 15000).[25] .

While it is not possible for an organization to be certified as being ITIL compliant, certification of an organisation is available for ISO20000 [26].

COBIT is an IT governance framework and supporting toolset developed by ISACA.

ISACA view ITIL as being complimentory to COBIT.

They see COBIT as providing a governance and assurance role while ITIL providing guidance for service management.[27] The enhanced Telecom Operations Map eTOM published by the TeleManagement Forum offers a framework aimed at telecommunications service providers.

In a joined effort, TM Forum and itSMF developed an Application Note to eTOM (GB921) that shows how the two frameworks can be mapped to each other.

It addresses how eTom process elements and flows can be used to support the processes identified in ITIL.[28] [29] IBM Tivoli Unified Process (ITUP) is aligned with ITIL, but is presented as a complete, integrated process model compatible with IBM’s products. Information Technology Infrastructure Library 21 Certification Individuals The certification scheme differs between ITIL v2 and ITIL v3 and bridge examinations let v2 certification owners transfer to the new program.

ITIL v2 offers 3 certification levels: Foundation, Practitioner and Manager.

These should be progressively discontinued in favour of the new ITIL v3 scheme.

ITIL v3 certification levels are: Foundation, Intermediate, Expert and Master.

The ITIL v3 certification scheme offers a modular approach.

Each qualification is assigned a credit value; so that upon successful completion of the module, the candidate is rewarded with both a certification and a number of credits.

At the lowest level – Foundation candidates are awarded a certification and 2 credits.

At the Intermediate level, a total of 15 credits must be earned.

These credits may be accumulated in either a “Lifecycle” stream or a “Capability” stream; or combination thereof.

Each Lifecycle module and exam is 3 An ITIL Foundation certificate pin.


Each Capability module and corresponding exam is 4 credits.

A candidate wanting to achieve the Expert level will have, among other requirements, to gain the required number of credits (22).

That is accomplished with two from Foundations, then 15 from Intermediate, and finally 5 credits from the “Managing Across the Lifecycle” exam.

Together, the total of 22 earned credits designates one as ITIL v. 3 Expert.

The ITIL Certification Management Board (ICMB) manages ITIL certification.

The Board includes representatives from interested parties within the community around the world.

Members of the Board include (though are not limited to) representatives from the UK Office of Government Commerce (OGC), APM Group (APMG), The Stationery Office (TSO), V3 Examination Panel, Examination Institutes (EIs) and the IT Service Management [30] Forum International (itSMF) as the recognised user group.

Since the early 1990s, EXIN and ISEB have been setting up the ITIL based certification program, developing and providing ITIL exams at three different levels: Foundation, Practitioner and Manager.

EXIN[31] and BCS/ISEB[32] (the British Computer Society) have from that time onwards been the only two examination providers in the world to develop formally acknowledged ITIL certifications, provide ITIL exams and accredit ITIL training providers worldwide.

These rights were obtained from OGC, the British government institution and owner of the ITIL trademark.

OGC signed over the management of the ITIL trademark and the accreditation of examination providers to APMG in 2006.

Now, after signing a contract with EXIN[31] , BCS/ISEB and other certification bodies, including PEOPLECERT Group [33], APMG is accrediting them as official examination bodies, to offer ITIL exams and accredit ITIL training providers.

On July 20, 2006, the OGC signed a contract with the APM Group [34] to become its commercial partner for ITIL accreditation from January 1, 2007.[35] APMG manage the ITIL Version 3 exams.

APMG maintains a voluntary register of ITIL Version 3-certified practitioners at their Successful Candidate Register.[36] A voluntary registry of ITIL Version 2-certified practitioners is operated by the ITIL Certification Register.[37] Information Technology Infrastructure Library 22 ITIL® pins It has been a well-known tradition for years that passing an EXIN exam in IT Service Management (based on ITIL®) does not only result in a certificate, but is also accompanied by the presentation of a metal pin which can be attached to a shirt or jacket.

This distinguishing badge with basic gold colour is set in the form of the internationally well-known ITIL®-logo.

The ITIL® pins consist of small diamond like structure that is accepted worldwide.

The meaning and the shape of the diamond depicts coherence in the IT industry (infrastructure as well).

The four corners of the pin symbolises service support, service delivery, Infrastructure Management and IT Management.

There are three colours of ITIL® V2 pins: 1.

Green, for the Foundation Certificate 2.

Blue, for the Practitioner’s Certificate 3.

Red, for the Manager’s Certificate Exam candidates who have successfully passed the examinations for ITIL® version 2 will receive their appropriate pin from EXIN, PEOPLECERT Group or their certification provider, their EXIN, PEOPLECERT Group or their certification provider regional office, or an EXIN,PEOPLECERT Group or certification agent.

With the arrival of ITIL® V3, there are several new pins to display your achievements.

As of July 2008, EXIN and all certification providers such as PEOPLECERT Group will also provide ITIL® pins to exam candidates who have obtained ITIL® version 3 certificates.

The new pins are very similar to ITIL® V2 pins, but every level has a different color corresponding to the ITIL® V3 core books. Organisations Organisations and management systems cannot claim certification as “ITIL-compliant”.

An organisation that has implemented ITIL guidance in IT Service Management (ITSM), may however, be able to achieve compliance with and seek certification under ISO/IEC 20000.

Note that there are some significant differences between ISO/IEC20000 and ITIL Version 3[38] • ISO20000 only recognises the management of financial assets, not assets which include “management, organisation, process, knowledge, people, information, applications, infrastructure and financial capital”, nor the concept of a “service asset”.

So ISO20000 certification does not address the management of ‘assets’ in an ITIL sense. • ISO20000 does not recognise Configuration Management System (CMS) or Service Knowledge Management System (SKMS), and so does not certify anything beyond Configuration Management Database (CMDB). • An organisation can obtain ISO20000 certification without recognising or implementing the ITIL concept of Known Error, which is usually considered essential to ITIL. References [1] David Clifford, Jan van Bon (2008).

Implementing ISO/IEC 20000 Certification: The Roadmap.

ITSM Library.

Van Haren Publishing.

ISBN 908753082X. [2] Office of Government Commerce (UK) CCTA and OGC (http:/ / www.ogc.


Uk/ index.


Retrieved May 5, 2005. [3] Office of Government Commerce (UK) (http:/ / www.ogc.


Uk/ guidance_itil.


Retrieved August 19, 2009. [4] Office of Government Commerce (2000).

Service Support.

The Stationery Office.

ISBN 0113300158. [5] Office of Government Commerce (2001).

Service Delivery.

IT Infrastructure Library.

The Stationery Office.

ISBN 0113300174. [6] Office of Government Commerce (2002).

ICT Infrastructure Management.

The Stationery Office.

ISBN 0113308655. [7] Cazemier, Jacques A.; Overbeek, Paul L.; Peters, Louk M. (2000).

Security Management.

The Stationery Office.

ISBN 011330014X. [8] Office of Government Commerce (2002).

Application Management.

The Stationery Office.

ISBN 0113308663. [9] Office of Government Commerce (2002).

Planning to Implement Service Management.

The Stationery Office.

ISBN 0113308779. [10] Office of Government Commerce (2005).

ITIL Small Scale Implementation.

The Stationery Office.

ISBN 0113309805. [11] http:/ / www.ogc.


Uk/ itil_ogc_withdrawal_of_itil_version2.

Asp [12] Majid Iqbal and Michael Nieves (2007).

ITIL Service Strategy.

The Stationery Office.

ISBN 9780113310456. [13] Vernon Lloyd and Colin Rudd (2007).

ITIL Service Design.

The Stationery Office.

ISBN 9780113310470. Information Technology Infrastructure Library — Article Sources and Contributors Trigger list  Source: http://en.wikipedia.org/w/index.php?oldid=365645187  Contributors: Altenmann, Elsendero, Eugene126, HalfShadow, Kortaggio, Markles, OlEnglish, Pmagistro, R’n’B, 10 anonymous edits Triplestore  Source: http://en.wikipedia.org/w/index.php?oldid=416951028  Contributors: Andy Dingley, Cnorvell, Djlambert, Earle Martin, Enric Naval, Erick.Antezana, FrankTobia, Inverse.chi, Jreast, JustAnotherJoe, Linas, LostVagabond, Mdd, Nhumfrey, Nicolas1981, Pholding, Simnia, Soumyasch, Spencerk, WiseWoman, 23 anonymous edits Two-phase locking  Source: http://en.wikipedia.org/w/index.php?oldid=425353543  Contributors: Andreas Kaufmann, Beta16, Clausen, Comps, Craig Pemberton, Cxz111, Cybercobra, Jeskeca, John of Reading, Michael Hardy, Nchaimov, Neilc, OrangeDog, Paul20070, Poor Yorick, Rich Farmbrough, SeanMon, Svick, Syst3m, Thomas Bjørkan, Touko vk, Woohookitty, 27 anonymous edits Universal IR Evaluation  Source: http://en.wikipedia.org/w/index.php?oldid=421925746  Contributors: Alan Liefting, TchrLibrarian, Venustas 12, Wilhelmina Will Universal relation assumption  Source: http://en.wikipedia.org/w/index.php?oldid=386486088  Contributors: History2007, Rpyle731 unixODBC  Source: http://en.wikipedia.org/w/index.php?oldid=420145424  Contributors: Amillar, Andreas Kaufmann, Bvssatish, Craig Stuntz, Frap, Gronky, JLaTondre, Lurcher300b, Michael B.

Trausch, Peteralexharvey, ? wing, 7 anonymous edits User-defined function  Source: http://en.wikipedia.org/w/index.php?oldid=406249396  Contributors: AKGhetto, ANNAfoxlover, Amcguinn, Andreas Kaufmann, Andrzej P.

Wozniak, Chowbok, Chriscf, Crystallina, Frap, Giraffedata, Gpvos, Lankiveil, Materialscientist, Mercy, Mikeblas, Mitsukai, Mpin, Petersap, RevRagnarok, ReyBrujo, Seqsea, SmilesALot, Stolze, Tobias Bergemann, ZacBowling, 24 anonymous edits Variable data publishing  Source: http://en.wikipedia.org/w/index.php?oldid=396388981  Contributors: Alvin Seville, Bearcat, Dcowe, Falcon8765, Grafen, Jake Wartenberg, Parhamr, 2 anonymous edits Versant Object Database  Source: http://en.wikipedia.org/w/index.php?oldid=424938821  Contributors: Bearcat, Eugene-elgato, Germanviscuso, Ipsign, JLaTondre, Nick Number, R’n’B, Smallman12q, WikiDan61, 4 anonymous edits Virtual Laboratory  Source: http://en.wikipedia.org/w/index.php?oldid=375817396  Contributors: AndrewHowse, Colonies Chris, David Ludwig, Iridescent, Schaxel, Venturar, 1 anonymous edits Voter database  Source: http://en.wikipedia.org/w/index.php?oldid=417192021  Contributors: Alansing, AvicAWB, Btball, Ceyockey, Chadlupkes, Deipnosophista, Electiontechnology, ErinRaub, Evercat, Evil saltine, Flamingspinach, Fuhghettaboutit, Garyrust, Ground Zero, Hughstimson, Idp, Inks.LWC, JonHarder, Lankiveil, Longhair, MONGO, Marcika, Mediamezcla, MisterJayEm, Ottawan, Robofish, SanDiegoPolitico, SimonP, Steviecorey, TheParanoidOne, Welsh, 68 anonymous edits Weak entity  Source: http://en.wikipedia.org/w/index.php?oldid=410482375  Contributors: Babbling.Brook, Crypticstargate, Dodo bird, Gareth Owen, J’raxis, JForget, Jsmethers, Jwoodger, Qu1j0t3, Rholton, Ritchy, Ron Ritzman, Rustushki, Salam32, Sanfranman59, Stdazi, Tarquin, TheParanoidOne, Woohookitty, Zondor, 36 anonymous edits XLDB  Source: http://en.wikipedia.org/w/index.php?oldid=425216212  Contributors: Drbreznjev, Jbecla, Kdborne, PirateMink, 13 anonymous edits XML database  Source: http://en.wikipedia.org/w/index.php?oldid=426227862  Contributors: 16×9, AJackl, Abukaspar, Adrianwn, Americanpiggy, Amirfr, Andionita, Arnabdotorg, Avoided, Barefootliam, Belovedfreak, Bernd vdB old, Bohumir Zamecnik, Brick Thrower, Bunnyhop11, Ccouvrette, Cdicarlo, Chowbok, ChristianGruen, Colonies Chris, CorcaighAbu, Courcelles, DickieRose, Dilane, Dizzzz, Dmccreary, Doclabyrinth, DoriSmith, Edward C.

Zimmermann, Eedeebee, Enric Naval, Epbr123, EricBloch, GVogeler, Glen Pepicelli, Gpallis, Gregburd, Happygiraffe, Hgkamath, Hobartimus, Joerg84, John Vandenberg, Johndbritton, Juansempere, Jzhang2007, Klingon, Kmorozov, Kokotero, Lamdk, Libcub, Materialscientist, Mdd, Metaperl, Michael Slone, MiddleEarth, Nichtich, Nikkimaria, OlliX, Pearle, Pedant17, Philip Trueman, Playmobilonhishorse, Q Chris, R’n’B, Radim Baca, Rastgoo, Rayngwf, Rjwilmsi, Rtweed1955, Signalhead, Slakr, Snodnipper, Stevertigo, Sykamoore, TRosenbaum, Tags123, Tbradford, Terrifictriffid, Themfromspace, Thumperward, Tide rolls, Touko vk, Xafran, Xmlchamp, Xmlizer, Xpriori, Xshezang, Xxanthippe, 267 anonymous edits YAGO (ontology)  Source: http://en.wikipedia.org/w/index.php?oldid=422530400  Contributors: JosebaAbaitua, KathrynLybarger, King of Hearts, Pmj005, Qwfp, Ruud Koot, Sandos, Tobias Bergemann, 2 anonymous edits 639 Image Sources, Licenses and Contributors 640 Image Sources, Licenses and Contributors Image:ConfiurationActivityModel.png  Source: http://en.wikipedia.org/w/index.php?title=File:ConfiurationActivityModel.png  License: Public Domain  Contributors: Department of Defense Handbook Image:CS Venn Diagram.pdf  Source: http://en.wikipedia.org/w/index.php?title=File:CS_Venn_Diagram.pdf  License: Creative Commons Attribution 3.0  Contributors: User:Pfuchs722 Image:Wearer of an ITIL Foundation Certificate pin.jpg  Source: http://en.wikipedia.org/w/index.php?title=File:Wearer_of_an_ITIL_Foundation_Certificate_pin.jpg  License: Creative Commons Attribution-Sharealike 2.5  Contributors: User:IIVQ File:ETL Architecture Pattern.jpg  Source: http://en.wikipedia.org/w/index.php?title=File:ETL_Architecture_Pattern.jpg  License: Public Domain  Contributors: User:ETL Image:BMC Software Logo.jpg  Source: http://en.wikipedia.org/w/index.php?title=File:BMC_Software_Logo.jpg  License: unknown  Contributors: Adam sk File:Increase2.svg  Source: http://en.wikipedia.org/w/index.php?title=File:Increase2.svg  License: unknown  Contributors: Sarang File:BMC Campus, Building 4 Houston.jpg  Source: http://en.wikipedia.org/w/index.php?title=File:BMC_Campus,_Building_4_Houston.jpg  License: Creative Commons Attribution 2.0  Contributors: FlickrLickr, FlickreviewR, Infrogmation, Loadmaster, Nyttend, WhisperToMe, Xnatedawgx Image:CA-brand.svg  Source: http://en.wikipedia.org/w/index.php?title=File:CA-brand.svg  License: unknown  Contributors: Fbagirov, Gurmeetd, L.patera, Seoidau File:Computer-Associates-HQ.jpg  Source: http://en.wikipedia.org/w/index.php?title=File:Computer-Associates-HQ.jpg  License: Creative Commons Attribution-Sharealike 3.0  Contributors: User:Americasroof File:CA House in Canberra.jpg  Source: http://en.wikipedia.org/w/index.php?title=File:CA_House_in_Canberra.jpg  License: Creative Commons Attribution-Sharealike 3.0  Contributors: User:Bidgee Image:Fujitsu-Logo.svg  Source: http://en.wikipedia.org/w/index.php?title=File:Fujitsu-Logo.svg  License: Trademarked  Contributors: unbekannt.

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Lasewicz at en.wikipedia File:IBM Electronic Data Processing Machine – GPN-2000-001881.jpg  Source: http://en.wikipedia.org/w/index.php?title=File:IBM_Electronic_Data_Processing_Machine_-_GPN-2000-001881.jpg  License: Public Domain  Contributors: NASA File:IBM Blue Gene P supercomputer.jpg  Source: http://en.wikipedia.org/w/index.php?title=File:IBM_Blue_Gene_P_supercomputer.jpg  License: Creative Commons Attribution-Sharealike 2.0  Contributors: Argonne National Laboratory’s Flickr page Image:IBM Rochester X.png  Source: http://en.wikipedia.org/w/index.php?title=File:IBM_Rochester_X.png  License: Public Domain  Contributors: User:Eustress Image:IBM building in Madrid (1989) 01.jpg  Source: http://en.wikipedia.org/w/index.php?title=File:IBM_building_in_Madrid_(1989)_01.jpg  License: GNU Free Documentation License  Contributors: User:Zaqarbal Image:IBM Somers 3.jpg  Source: http://en.wikipedia.org/w/index.php?title=File:IBM_Somers_3.jpg  License: Creative Commons Attribution 2.0  Contributors: J o h n Image:IBM Japan Makuhari Building.jpg  Source: http://en.wikipedia.org/w/index.php?title=File:IBM_Japan_Makuhari_Building.jpg  License: Creative Commons Attribution-Sharealike 3.0  Contributors: User:Wiiii Image:IBM-Denia.JPG  Source: http://en.wikipedia.org/w/index.php?title=File:IBM-Denia.JPG  License: Creative Commons Attribution-Sharealike 3.0  Contributors: User:Ooh Image:IBM Kolkata.jpg  Source: http://en.wikipedia.org/w/index.php?title=File:IBM_Kolkata.jpg  License: Public Domain  Contributors: User:Sidghosh File:IBM Anechoic chamber.jpg  Source: http://en.wikipedia.org/w/index.php?title=File:IBM_Anechoic_chamber.jpg  License: Creative Commons Attribution 2.0  Contributors: Manish from ??, ?? Image:Original IBM Logo.png  Source: http://en.wikipedia.org/w/index.php?title=File:Original_IBM_Logo.png  License: Public Domain  Contributors: User:OgilvyOne Image:Older IBM Logo 2.png  Source: http://en.wikipedia.org/w/index.php?title=File:Older_IBM_Logo_2.png  License: unknown  Contributors: Original uploader was Christsp at en.wikipedia Image:Old IBM Logo.png  Source: http://en.wikipedia.org/w/index.php?title=File:Old_IBM_Logo.png  License: Public Domain  Contributors: User:OgilvyOne File:The Microsoft logo & slogan.png  Source: http://en.wikipedia.org/w/index.php?title=File:The_Microsoft_logo_&_slogan.png  License: unknown  Contributors: Microsoft Corporation ( 1) “The Microsoft logo is a registered trademark of Microsoft Corporation in the United States and/or other countries.” Original uploader was -Majestic- at en.wikipedia Image:1981BillPaul.jpg  Source: http://en.wikipedia.org/w/index.php?title=File:1981BillPaul.jpg  License: unknown  Contributors: Microsoft, who holds the copyright and distributes the image as a press release Image:Billgates.JPG  Source: http://en.wikipedia.org/w/index.php?title=File:Billgates.JPG  License: Public Domain  Contributors: Original uploader was Therealview at en.wikipedia Image:Steve Ballmer – MIX 2008.jpg  Source: http://en.wikipedia.org/w/index.php?title=File:Steve_Ballmer_-_MIX_2008.jpg  License: Creative Commons Attribution-Sharealike 2.0  Contributors: Jesús Gorriti Image:Microsoft building 17 front door.jpg  Source: http://en.wikipedia.org/w/index.php?title=File:Microsoft_building_17_front_door.jpg  License: Public Domain  Contributors: User:Dcoetzee Image:MSFT 5years.PNG  Source: http://en.wikipedia.org/w/index.php?title=File:MSFT_5years.PNG  License: Public Domain  Contributors: ZenoBank Image:Microsoft Logo Historical.svg  Source: http://en.wikipedia.org/w/index.php?title=File:Microsoft_Logo_Historical.svg  License: unknown  Contributors: Original uploader was Richard Abendroth at de.wikipedia Image:Microsoft – Where do you want to go today.svg  Source: http://en.wikipedia.org/w/index.php?title=File:Microsoft_-_Where_do_you_want_to_go_today.svg  License: unknown  Contributors: Original uploader was -Majestic- at en.wikipedia Image:Microsoft_logo_&_slogan.svg  Source: http://en.wikipedia.org/w/index.php?title=File:Microsoft_logo_&_slogan.svg  License: Trademarked  Contributors: Me Image:The Microsoft logo & slogan.png  Source: http://en.wikipedia.org/w/index.php?title=File:The_Microsoft_logo_&_slogan.png  License: unknown  Contributors: Microsoft Corporation ( 1) “The Microsoft logo is a registered trademark of Microsoft Corporation in the United States and/or other countries.” Original uploader was -Majestic- at en.wikipedia Image:DMTF logo.png  Source: http://en.wikipedia.org/w/index.php?title=File:DMTF_logo.png  License: unknown  Contributors: Ghettoblaster Image:DotNet3.0.svg  Source: http://en.wikipedia.org/w/index.php?title=File:DotNet3.0.svg  License: Creative Commons Attribution-Sharealike 2.5  Contributors: Original uploader was Surachit at en.wikipedia Later version(s) were uploaded by Soumyasch at en.wikipedia.

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Later version(s) were uploaded by 1canuck2 at en.wikipedia.

Image:Associate_Entity.png  Source: http://en.wikipedia.org/w/index.php?title=File:Associate_Entity.png  License: Public Domain  Contributors: Ahsile Image:CO-ScheduleClasses.jpg  Source: http://en.wikipedia.org/w/index.php?title=File:CO-ScheduleClasses.jpg  License: unknown  Contributors: Comps Image:SCO-VS-SS2PL.jpg  Source: http://en.wikipedia.org/w/index.php?title=File:SCO-VS-SS2PL.jpg  License: unknown  Contributors: Comps Image:Cb-metamodel-erd.png  Source: http://en.wikipedia.org/w/index.php?title=File:Cb-metamodel-erd.png  License: GNU Free Documentation License  Contributors: Manfred Jeusfeld Image:Trend of crystal structures in databases.svg  Source: http://en.wikipedia.org/w/index.php?title=File:Trend_of_crystal_structures_in_databases.svg  License: Public Domain  Contributors: Reciproc08 Image:CSQL Logo.jpg  Source: http://en.wikipedia.org/w/index.php?title=File:CSQL_Logo.jpg  License: Creative Commons Attribution 3.0  Contributors: Prabakaran Thirumalai Image:ER Diagram MMORPG.png  Source: http://en.wikipedia.org/w/index.php?title=File:ER_Diagram_MMORPG.png  License: GNU Free Documentation License  Contributors: Original uploader was TheMattrix at en.wikipedia Image Sources, Licenses and Contributors File:Emp Tables (Database).PNG  Source: http://en.wikipedia.org/w/index.php?title=File:Emp_Tables_(Database).PNG  License: Public Domain  Contributors: User:Jamesssss Image:Relational key.png  Source: http://en.wikipedia.org/w/index.php?title=File:Relational_key.png  License: Public Domain  Contributors: LionKimbro Image:A2 2 Traditional View of Data.jpg  Source: http://en.wikipedia.org/w/index.php?title=File:A2_2_Traditional_View_of_Data.jpg  License: Public Domain  Contributors: itl.nist.gov File:Update anomaly.png  Source: http://en.wikipedia.org/w/index.php?title=File:Update_anomaly.png  License: Public Domain  Contributors: Original uploader was Nabav at en.wikipedia File:Insertion anomaly.svg  Source: http://en.wikipedia.org/w/index.php?title=File:Insertion_anomaly.svg  License: unknown  Contributors: User:Stannered File:Deletion anomaly.svg  Source: http://en.wikipedia.org/w/index.php?title=File:Deletion_anomaly.svg  License: unknown  Contributors: User:Stannered File:DDS Dodis-mit.jpg  Source: http://en.wikipedia.org/w/index.php?title=File:DDS_Dodis-mit.jpg  License: unknown  Contributors: Diplomatische Dokumente der Schweiz DDS Image:PD-icon.svg  Source: http://en.wikipedia.org/w/index.php?title=File:PD-icon.svg  License: Public Domain  Contributors: User:Duesentrieb, User:Rfl Image: eGRID2010_eGRID_subregions.jpg  Source: http://en.wikipedia.org/w/index.php?title=File:EGRID2010_eGRID_subregions.jpg  License: Public Domain  Contributors: U.S.

Environmental Protection Agency Image: eGRID2010_NERC_regions.jpg  Source: http://en.wikipedia.org/w/index.php?title=File:EGRID2010_NERC_regions.jpg  License: Public Domain  Contributors: U.S.

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Department of Transportation, Image:Lotus Notes 8 icon.png  Source: http://en.wikipedia.org/w/index.php?title=File:Lotus_Notes_8_icon.png  License: unknown  Contributors: Jlin Image:Lotus Notes 8 home.png  Source: http://en.wikipedia.org/w/index.php?title=File:Lotus_Notes_8_home.png  License: unknown  Contributors: Jlin, Jonny-mt, Kbdank71, Koman90, Lediur, Leonard^Bloom, Mardus, Pmsyyz, Skier Dude, 6 anonymous edits Image:Notes65Welcome.png  Source: http://en.wikipedia.org/w/index.php?title=File:Notes65Welcome.png  License: unknown  Contributors: User:autiger Image:ln7.jpg  Source: http://en.wikipedia.org/w/index.php?title=File:Ln7.jpg  License: unknown  Contributors: Bkell, EagleOne, Rhsatrhs, 1 anonymous edits Image:MDS Architechture.JPG  Source: http://en.wikipedia.org/w/index.php?title=File:MDS_Architechture.JPG  License: Public Domain  Contributors: LohithMJajee, 1 anonymous edits File:Network Model.jpg  Source: http://en.wikipedia.org/w/index.php?title=File:Network_Model.jpg  License: Public Domain  Contributors: U.S.

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ITIL and  Each Lifecycle module and exam is 3 An ITIL Foundation certificate pin

ITIL - Each Lifecycle module and exam is 3 An ITIL Foundation certificate pin

ITIL and  Each Lifecycle module and exam is 3 An ITIL Foundation certificate pin

ITIL - Each Lifecycle module and exam is 3 An ITIL Foundation certificate pin

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