Examen ITIL V3 : The ITIL Foundation Complete Certification Kit is just that complete. After reading some of the reviews I started think there were additional purchases needed. Not so. There was no extra cost for the online course. I have read the entire book and completed most of the online course. The course seems complete to me the topics are covered well. I’ve been able to do well on practice exams. I’m almost ready to take my foundations exam and this course is the only resource that I have used.
Tony Taylor Bruce (Midwest USA)
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The Art of Service offers innovative competence development programs for IT Best Practices to support the educational needs of IT Professionals.
With expertise in key domains including ITIL, Cloud Computing, ITSM, IT Governance, Information Security, Process Improvement, and Project Management, The Art of Service provides guidance on disparate frameworks and integrated solutions.
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