Exin ITIL V3 Examen : This is very concise focused training material to prepare for the ITIL Foundation Certification. I read through the book worked through the online program took the practice exams and passed the exam at Prometric the first attempt. The authors have done a great job of focusing this training material on what is needed to pass the exam and provide a basic understanding of ITIL principals.
T. L. Chitwood T. L. (knoxville TN United States)
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