Exin ITIL V3 Foundation : This course offers the essentials. The book is an excellent source for the pertinent information for ITIL Foundation. The online instruction elaborates and adds additional information to help you learn and retain the information.
jlew jlew (Raleigh NC)
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With expertise in key domains including ITIL, Cloud Computing, ITSM, IT Governance, Information Security, Process Improvement, and Project Management, The Art of Service provides guidance on disparate frameworks and integrated solutions.
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