Exin ITIL V3 : I was a bit apprehensive about buying this book but it turned out to be a good thing. I read it watched the online training took the practice tests a few times went to Prometrics took the final test and passed. Good deal. I was the first one in my group to pass the test and others are going to follow suit.
Moira gets things done (Maple Valley WA USA)
Learn more about Exin ITIL V3:
About The Art of Service – learn more about Exin ITIL V3
The Art of Service offers innovative competence development programs for IT Best Practices to support the educational needs of IT Professionals.
With expertise in key domains including ITIL, Cloud Computing, ITSM, IT Governance, Information Security, Process Improvement, and Project Management, The Art of Service provides guidance on disparate frameworks and integrated solutions.
Learn more about us at http://store.theartofservice.com