Free ITIL V3 Practice Exams : This is one of the best ITIL certification kits I have come across… Here are the pros: 1. Content is very well organized 2. Content chapters are mutually exclusive 3. There is lots of self assessment 4. Real-life examples are also included The cons: 1. The material is all online; and not everything is in the book. However depending on ones preferences that may be a good thing!
J. Mohsin (US)
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