hange Management on ITIL  Working with Changes within the Organization

Change is something that can bring either positive or negative effect to your business or organization as a whole. Positive changes are those that are favorable, which resulted from careful efforts and wise decision-making that has lead to a projects success. Negative changes, on the other hand, are undesired. This could be due to lack of team effort or misunderstandings in carrying out a particular task. Though it has often said that such unfortunate things that may occur can be analyzed and learned so that it will not happen in the future, still resources have been used and a lot of time and effort have been wasted. So how can you be assured that positive changes will dominate your organization? The answer is Change Management.

A lot of Change Management procedures have been adapted through the years. The goal of Change Management is to make certain that systematic procedures and methods are being used to efficiently handle changes, minimizing the impact of change-related incidents and improving the day-to-day operations within the organization. Minimal disruption of services, economic utilization involved in the change and reduction in back-out activities are the main aims of Change Management.

The key activities to support the main aims of Change Management are the following: (a) accept changes; (b) prioritize and classify changes; (c) coordinate change impact assessment; (d) coordinate approval of changes; (e) coordinate scheduling of changes; (f) coordinate implementation of changes; (g) conduct post implementation reviews; and (h) provide management information about Change Management quality and operations.

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