To all those who are celebrating Easter this long weekend…. I give you the top 5 reasons why ITIL® will help the Easter bunny….
- Release Management… if he had this in place, we could just have all our eggs in the one basket – instead of having to search the backyard for ant ridden Easter eggs…
- Capacity Management – Supermarkets wouldn’t have to mark the eggs down to less than cost price after Easter…
- Incident Management – suddenly the image of a rooster and rabbit becomes apparent – this is definitely an incident… or is it a problem?????
- Service Validation and Testing – pick me!
- IT Service Continuity Management – a much better strategy than offering those damn sugar eggs!
Happy Easter everyone!
Till next time Cheers from the ITIL® Australia Team at The Art of Service