How ITIL can illuminate the correct tools for creating a more unified Cloud model
Would ITIL and Cloud Computing work hand in hand? While what’s been said about the importance of cloud services is certainly true (that they are the lifeblood of any cloud-based operation), credence should also be given to the tools that establish and maintain these services as well. The simple fact of the matter is that you need the right tools if you’re looking to create a more unified cloud model.
In many ways, ITIL itself is a tool, in that it possesses the ability to organize not only how operations are carried out, but also influence the way personnel think. But ITIL is really a facilitator in all actuality; its central purpose is to provide the best, or rather, most generally useful information regarding establishing, maintaining, and / or modifying IT infrastructure. In virtually any cloud computing scenario, ITIL can be deployed to manage any number of “tools”, including databases, web-based services, API’s, etc…
However, ITIL is still principally associated with the current (or as many are saying, the soon-to-be “former infrastructure”) model, grid computing / networking. Does this mean to imply that cloud computing in general has no use for ITIL because it (ITIL) has yet to extend its coverage to include cloud technologies / topics? Not necessarily; you see, cloud computing technologies (particularly service silos) are in many ways, merely extensions or perturbations of existing technologies / concepts. The truly brilliant thing about cloud computing is its ability to co-opt nearly any type of technology and “repurpose” it, if you will.
Because many of the first institutions to embrace and adopt cloud computing were in fact businesses, many of the most commonly employed applications (from grid computing models) were simply adapted to the cloud. These businesses realized that their current infrastructure was / is part of a complex value chain, and that instead of breaking it up, the much more logical thing to do would be to import it to the cloud. Now, thanks to cloud technologies, any number of individual processes can be combined / packaged as individual cloud services. Additionally, micro-managing many of these packaged services can be handled via ITIL; which is also likely to be what would have been utilized in a pre-cloud scenario anyway.
Studying and / or getting certified in ITIL has never been simpler, more affordable, or more important than it is right now. For example, the best ITIL certification programs are in fact, e-learning courses which are deployed digitally (and viewable on all major devices including: PC’s, Mac’s, laptops, tablets, and smart phones). Not only are these courses designed by true IT / ITIL experts, but they’re designed to fully facilitate a move toward certification, so you are really getting your money’s worth. Also, as previously noted, ITIL is still one of the most commonly referenced tools utilized by IT professionals (and definitely something that IT-intensive employers look for on a resume’).
Cloud computing is also another very crucial area of study for IT pros, and one that is only growing in viability on a daily basis. As with ITIL programs, there are also a number of opportunities for cloud computing certification which are also delivered via an e-learning solution; getting certified in cloud computing should be on your top 5 list for this year (a top 5 list of things to accomplish). You will find some excellent cloud computing certification / training courses, here.
Any IT department (cloud-centric or otherwise) can reap a great number of benefits from employing ITIL as part of their ongoing regimen. For starters, ITIL is a perfect preparation tool for a near or distant cloud transition. Time and time again, IT institutions have noted that having a strong backbone comprised of ITIL not only helps with regard to cloud management, but also in ensuring a painless cloud transition. In other words, ITIL is able to help maintain order and minimize downtime as it relates to the adoption of cloud technology.
ITIL is a pillar of information which has been built upon the very foundation of IT. Regardless of whether or not cloud computing will eventually replace the current model, ITIL will still have an important role to play. In fact, the foundation responsible for subsequent ITIL releases is working toward releasing a definitive methodology for cloud computing. At the current time it is unclear as to whether or not cloud computing will get its own tome, or simply be integrated in with the current ITIL build.