The BSC or the balanced scorecard is a very powerful and necessary tool or framework that is used to assess the performance of information technology or IT. This is useful because it provides multiple perspectives and is able to distinguish between the different effects or outcomes and the myriad of causes or drivers. Many researches have been done to find out how the balanced scorecard figures in information technology, and most of these research works uses case studies and quantitative approaches in other to identify the kind of relationship that exists between the driver and the outcome. Many researches show that the type of driver will depend on the strategic implementation of the information technology function of any organization, and such a strategic implementation can only be operated to its maximum potential by using a balanced scorecard to monitor the system and offer better ways of going about things.
In the world of information technology, the balanced scorecard ‘s automation function is addressed in full detail by applying the right performance measurement software in order to attain the exact performance information needed by particular individuals at any given time. Clearly, the balanced scorecard ‘s automation function is important as it can provide the structure and the discipline that is necessary in order to keep the system running smoothly, as it is capable of transforming the disparate corporate data into something that will help make performance a lot better and allow people to make sound decisions,all thanks to their easy access to actual performance data.