What does ITIL Cobit Provide? Framework for IT governance aligning IT with business requirements An IT process classification scheme Generic control objectives for each IT process Management guidelines enabling management to align IT activities and priorities with business requirements: Consider critical success factors Set metrics (“Goal Indicators- KGIs” and “Performance Indicators – KPIs”) Assess “as-is” and “to-be” capability using maturity models To help IT organizations understand how to use ITIL Cobit for improving the performance of their operations.
Cobit provides organizations with a way to determine whether they are exercising proper governance over their IT operations.
Cobit consists of 34 control objectives with greater detail to explain how each one can be objective, can be implemented, and its performance evaluated.
ITIL is a collection of best practices in such areas as service delivery, service support, service security, infrastructure management, and application management.
Although ITIL attempts to cover all areas of IT, its guidance is stronger in areas of service delivery and support than in application development. Cobit has been developed as a generally applicable and accepted standard for good Information Technology (IT) security and control practices that provides a reference framework for management, users, and IS audit, control and security practitioners.
Cobit, issued by the IT Governance Institute and now in its third edition, is increasingly internationally accepted as good practice for control over information, IT and related risks.
Its guidance enables an enterprise to implement effective governance over the IT that is pervasive and intrinsic throughout the enterprise.
In particular, Cobit’s Management Guidelines component contains a framework responding to management’s need for control and measurability of IT by providing tools to assess and measure the enterprise’s IT capability for the 34 Cobit IT processes.
The tools include: Performance measurement elements (outcome measures and performance drivers for all IT processes) A list of critical success factors that provides succinct, non-technical best practices for each IT process Maturity models to assist in benchmarking and decision-making for capability improvements Much of Cobit is available for download on a complimentary basis.
Hard copies are available for purchase from the ISACA Bookstore.
Cobit components include: Executive Summary Framework Control Objectives Audit Guidelines Implementation Tool Set Management Guidelines The IT Infrastructure Library (ITIL) refers to a set of comprehensive, consistent and coherent codes of best practice for IT Service Management.
It comprises a library developed by the Central Computer & Telecommunications Agency (CCTA) in the United Kingdom.
Since April 2001 the CCTA is renamed into OGC (Office of Government Commerce).
The library describes a number of related processes. ITIL was developed in the late 1980’s in response to the recognition that organizations were becoming increasingly dependent on Information Systems (IS).
The objective of the OGC in developing ITIL is to promote business effectiveness in the use of IS due to increasing organizational demands to reduce costs while maintaining or improving IT services. The ITIL concepts for best practices, through the involvement of leading industry experts, consultants and practitioners remain the only holistic, non-proprietary best practice framework available.
As a result, it has quickly become the global benchmark by which organizations measure the quality of IT service management.
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