Hp ITIL Certification : It is clear concise and complete information for ITIL Foundations. The book is well organized. The material flows very well. The review questions are good and they help you to understand the course material. This book demystifies the ITIL foundations. Getting access to the accompanying material was easy. After creating my account when I sent the email to get the course key the response was prompt.
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The Art of Service offers innovative competence development programs for IT Best Practices to support the educational needs of IT Professionals.
With expertise in key domains including ITIL, Cloud Computing, ITSM, IT Governance, Information Security, Process Improvement, and Project Management, The Art of Service provides guidance on disparate frameworks and integrated solutions.
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