Communication is said to be an important part of the process in change management. If
don’t know how to effectively communicate with your employees and your clients it is
impossible to achieve change. In creating change management projects you have to keep
in mind that you have to involve people to achieve the desired change. In creating your
own projects you have to be careful in doing mindset change and changing attitudes
because it leans toward enforcing people to change radically. It also suggests that the
people you are working with have a wrong mentality or mindset. If your employees are
not achieving their goals and targets in their jobs then the company has the wrong
implementations; and should not blame the people. The change in the system, policies,
transfers and others should be explained to people so that they can participate in
validating and improving the changes.
The company will naturally feel some resistance whenever change management projects
are initiated and your patience and tolerance will definitely be needed in these situations.
This is a natural tendency of employees because they already have made their existing
work a comfort-zone of sorts. But in order for the company to move from its current
state to the desired future state, change management projects will have to be implemented
regardless of the strong feelings by employees.
While there may be people who welcome change wholeheartedly, they may not be the
right ones for the company. The ones who are more dependable in terms of skills and
knowledge tend to be the ones who are more rattled with change management projects.
The key here is to always be mindful of the employees’ strengths, feelings and
weaknesses. A good leader who practices management by leadership will eventually lead
the company to success.