Reducing the costs of supporting IT infrastructure Improving the efficiency of supported infrastructure Complying with organizational strategic direction or Any combination of these factors. This document describes the contents of the IT Outsourcing Essentials Guide.
The Essentials Guide is designed to answer a lot of the questions about how to manage a transition to an outsourced environment.
It provides you with useful guides, templates and a powerful, but simple assessment. The Essentials Guide is based upon a simple, yet comprehensive set of processes.
The philosophy of processes is described as IT Service Management.
The collective name for the processes covered in this Essentials Guide is ITIL (IT Infrastructure Library). The assessment spreadsheet will help you identify the areas within your organisation that require the most activity in terms of process management.
The assessment can be used with existing outsource partners to determine potential areas of weakness.
It can be used in preparation for an outsourcing exercise, by identifying those process areas that are in greatest need of attention. The documents provided educate and provide an excellent starting point for crucial considerations. The Essentials Guide serves to act as a starting point.
It will give you a clear path to travel.
It is designed to be a valuable source of information and activities. The IT Outsourcing Essentials Guide: Flows logically, Is scalable, Provides templates and documents, Saves you time. Essentials Guide Contents Overview The Essentials Guide is constructed in the following sections:
Read more about Is ITIL : The collective name for the processes covered in this Essentials….: