ISO 9000 deals with quality management standards. It is basically an international consensus of good practices on quality management systems. Its aim is actually toward customer satisfaction. The ISO 9000 standards actually focus on the process and not on the products.
One of its standards is the ISO 9000 3. Being a member of the ISO 9000 family of standards, it is also geared toward keeping customers satisfied. But it is specially focused on quality management for computer software. It contains the guidelines on how ISO 9001 can be applied when companies develop, supply, install and maintain computer software. Because the software industry is a bit complex, these standards need a thorough understanding. The ISO 9000 3 manual provides the guidelines for auditing the compliance of regulations and standards. With the manual, assessing company compliance would be thorough and done well.
Implementing ISO 9000 3 would mean doing a series of actions. Again, all of these actions are focused on achieving quality and giving customer satisfaction. According to ISO 9000 3 standards, projects on software development should be planned and laid out based on the life cycle model. It begins when contract requirements are specified. Then it continues on with the development planning, designing and implementation. It goes on until the testing, acceptance and delivery or installation is done. Maintenance should be a part and documentation and quality records should also be accomplished. And there should also be training as well.
ISO 9000 3 was set forth for the IT community. Since ISO 9000 is applicable to almost all industries, guidelines were set so the IT industry would be able to do quality management as well.
In the need for ISO Certification there makes its the best business solution to further increase the sales and the profit to be derived from having one. It is therefore one of the hardest Certification ever established and this further adds a deal more credibility to it which is important as an ISO Certification is considered as mere paper writing if it goes one without the necessary credibility to back it up.
With this fact, there are now increasing needs to have and achieve ISO Certification on the Companies part, while those who already have it, are given the right to display it for all customers to see. Because of this fact, more and more Companies from different Industries are going for Certification, and this results to ISOs decision to establish many and different kinds of Certification meant for the different industries. To wit, there are two Certifications solely named and referred to as ISO 9000 and ISO 9001, which ultimately corresponds to different needs and demands of their Industries concerned.
There is therefore a general need to at least be prepared to handle the necessary requirement demanded and expected by the ISO before Certification is granted.
With this in mind, more and more Companies offering their services are being set up to respond to these needs, while all throughout the Internet, books about tips and strategies in ISO are being sold to the customers. And in the course of time, ISO has so far become a profitable business for all concerned parties like the ISO, the Companies and of course the customers.