The ISO 9000 process of certification is difficult and expensive. It will involve voluminous documentations of the business processes and quality management. Companies should also comply with the basic requirements that are needed before being certified as ISO 9000 compliant. It would be wise for companies to determine their purpose and goals in getting ISO certification. In this way, the company can focus its efforts based on those goals and determine if the process of certification will be worth the investment.
Some companies seek ISO certification to penetrate foreign markets. In the global economic environment, some market sector deal only with companies that are ISO 9000 certified. Industries having this policy reasoned out that an ISO certification is an assurance that the products and services delivered are made using internationally recognized quality standards. An ISO certification therefore would be imperative if companies will target markets outside of its local operations.
Other companies use the ISO certification to build up their reputation and improve their PR standing. Definitely an ISO certification will mean that a company is a center of excellence. A certification means that the procedures and processes of a company conform to the quality standards recognized throughout the world.
The most important consideration however is the improvement of internal corporate processes and enhancing quality delivery of products and services. An ISO certification has long term impact on the core procedures and processes of the company. It can make the company responsive to the demands of the market. An ISO approval also signals that the company has an impeccable quality management system.