ISO 9000 is defined as the family of standards on quality management system. Even during the World War II standards on management have been set up. Quality problems have been experienced as many British high-tech industries involved in the manufactuiring of munitions experienced bombs exploding in factories during assembly. Some experienced that a high percenmtage of bomb shells failed to explode while on battle. To ensure that quality is carried out, a solution was adopted at that time for factories to document their manufacturing procedures and these actions are proven through a recording of the procedures being followed by workers. These set of standards is known as the BS 5750. It is a management standard inasmuch as it did not specify what to manufacture, but how manufacturing process should be managed.
In 1987, the British Government pushed for adotion of the International Organization for
Standardization to adopt BS 5750 as an
international standard. BS 5750 became ISO 9000. The ISO 9000 since then has improved and formulated versions as the years passed by.
The following are ISO 9000 versions formulated towards improvement of the standards:
1. ISO 9000:1987 version provided three models for quality management systems where selection were based on the scope of activities of the organization. This version was influenced by existing U.S. and other Defense Standards and was deemed suited for manufacturing industries. The standards gave emphasis on compliance with procedures rather than the overall process of management.
2. ISO 9000: 1994 version gave emphasis on quality assurance towards preventative actions rather than on just checking the final product, and record keeping if procedures are followed.
And the ISO 9000:2000 continues to strengthen the standards.