IT Service Continuity Management Ongoing Operation

* Education & awareness
o Involving IT staff, customers, users, suppliers and other stakeholders.
* Training
* Reviews
* Ongoing testing
o At least annually
o Following major changes
* Audits of recovery procedures, risk-reduction measures and for compliance to procedures.
* Ensuring integration with Change Management, so that all changes are assessed as to their requirements for continuity and their potential impact on existing continuity strategies.

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