ITIL : 0pt line height 150 mso fareast font family Times New….

ITILITIL : 0pt line height 150 mso fareast font family Times New….

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2.6.3.††††††††† Information Technology Information Library (ITIL) 42o   CISM

o   ITIL Service Manager certification program

o   CITP

o   Implementing IT Governance using COBIT

o   I.S.P.

— style=’font-family:”Courier New”;mso-fareast-font-family:”Courier New”‘>o   IM15 ñ Retire the program.

 

2.6.3.    Information Technology Information Library (ITIL)

 

ITIL consists of 34 books about the management of IT services to the enterprise.Created by the Office of Government Commerce in the United Kingdom, the books are categorized under 5 disciplines – the full scope of ITIL Service Management being:

?         Service Strategy

o   Demand Management

o   — Software Engineering Institute?

 

A.    CMMI

B.    ITIL

C.   COBIT

D.   Val IT

 

Question 28

 

Answer:A

Reasoning:Capability Maturity Model Integration is a product of the Software Engineering Institute.COBIT and Val IT are the result of efforts from the IT Governance Institute.ITIL is from the United Kingdomís Office of Governance Commerce.

 

Question 28

Answer:D

Reasoning:Question 34

Answer:B

Reasoning:ITIL is a set of processes for IT Service Management, comprising of 34 books within 5 disciplines.

 

Question 35

Answer:A

Reasoning:CISA Review Manual 2007.Information Systems Audit and Control Association, Illinois:2006

Information Security Governance:Guidance for Boards of Directors and Executive Management 2nd Edition, IT Governance Institute, www.itgi.org.

ITIL Service Design, The Stationary Office, Norwich: 2007

The Official Introduction to the ITIL Service Lifecycle, The Stationary Office, London: 2007

CompTIA Network+ Exam Objectives.Computing Technology Industry Association: 2008.

Tipton, Harold F.

And Henry, Kevin.Official (ISC) 2 Guide to the

Optimizing Value Creation from IT Investments.IT Governance Institute, USA; 2005.

Measuring and Demonstrating the Value of IT.IT Governance Institute, USA; 2005.

— style=’font-size:10.0pt;layout-grid-mode:line’>ISO/IEC†† 4, 47

IT Governance Institute (ITGI) ††10, 22, 37, 39, 73, 113, 178, 181

ITIL (Information Technology Information Library)†† 4, 42, 165, 168, 178-9

 

K

 

Read more about ITIL : 0pt line height 150 mso fareast font family Times New….:

Accredited ITIL Foundation, Intermediate and Expert Certifications

Accredited ITIL Foundation, Intermediate and Expert Certifications, Learn more about ITIL HERE:

ITIL and ITIL : 0pt line height 150 mso fareast font family Times New….

ITIL - ITIL : 0pt line height 150 mso fareast font family Times New….

ITIL and ITIL : 0pt line height 150 mso fareast font family Times New….

ITIL - ITIL : 0pt line height 150 mso fareast font family Times New….

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