Ivanka Menken says: “I think you will find this useful.”
ITIL Certification can be quite confusing:
- What is the difference between ITIL V3 and ITIL 2011?
- Which course can I take?
- How do I sit the exam?
This Free instant accessible and downloadable presentation gives clarity on the framework and associated certification.
For more information, please contact The Art of Service or check out our website: http://theartofservice.com
ITIL 2011 explained…