ITIL 2011 Foundation : The ITIL Foundation Complete Certification kit from The Art of Service was incredibly thorough and provides me with the knowledge to pass my exam on the first try!! Between the printed material online course and practice exam/questions you won’t need anything else to pass the ITIL Foundation exam! I highly recommend this if you are looking to pass your cert exam.
Peter L. Filicetti II
Learn more about ITIL 2011 Foundation:
About The Art of Service – learn more about ITIL 2011 Foundation
The Art of Service offers innovative competence development programs for IT Best Practices to support the educational needs of IT Professionals.
With expertise in key domains including ITIL, Cloud Computing, ITSM, IT Governance, Information Security, Process Improvement, and Project Management, The Art of Service provides guidance on disparate frameworks and integrated solutions.
Learn more about us at http://store.theartofservice.com