ITIL® is a framework of the best practices that are employed to enable better service management and management of the IT solutions. To implement this service delivery model for enabling best practices, you first need to understand the trouble areas in your organization that come under ITIL® assessment.
ITIL® assessment has two options, self-assessment or taking help of an ITIL® expert. The Art of Service helps you in ITIL® assessment. We take up ITIL® assessment under the consultancy services offered by us. In this we provide ITIL® assessment at different levels, which are:
• Benefits ranking
• Process maturity review questionnaire
• IT strategic workshops
• Business to IT alignment
• Current technology to ITIL® alignment review
Once the ITIL® assessment is over, our company also offers you ITIL® implementation and after-care.