ITIL® 2011 Foundation Complete Certification Kit: Essential Study Guide and eLearning Program – Fourth Edition (special offer for new subscribers)
IT organizations require proper planning and implementation of IT service management for improved functions in the IT sector. ITIL® and BAU are interconnected as IT Infrastructure Library offers you those processes that can ensure business as usual (BAU) in your organization.
The most effective way of ITIL® can be seen in the change management section of service support. In this, whenever there are changes in the software or hardware in the system or any other communication equipment, the change management works in minimizing its impact on the operations in the organization to maintain business as usual. ITIL® BAU are related as they work for better functioning of the organization. We can help you to take benefit of ITIL® BAU that builds a forum where all the changes will be handled. We provide you consultancy services as well as management training in ITIL® to build ITIL® BAU framework.