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Known-error control Proactive problem management Trend identification Reporting Problem Management data Structured reviews of major problems The ITIL problem management process model aims to minimize the total impact of problems on the organization.  Problem Management plays an important role in the detection and repair of problems to prevent their reoccurrence. Want to find out more about the ITIL Framework: ITIL Exams ITIL Books & CD Licensing ITIL Documentation ITIL Downloads ITIL Online Education ITIL Toolkit E-mail us for ITIL In House Education and Learning options E-mail us for ITIL Consulting Services

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ITIL and ITIL Books : Want to find out more about the ITIL Framework ITIL….

ITIL - ITIL Books : Want to find out more about the ITIL Framework ITIL….