ITIL capability training : I am learning about ITIL in my Master’s degree program and picked up this book for my class. This book has been great at explaining what ITIL is where is came from and how to use it. The book is very plain and easy to read. However the online site has a lot more material than the book. Just the material on the website far out weights the material in the book. Anyone who want to learn about ITIL and obtain the certification this is will worth the purchase. I will be obtaining this certification once I complete my Master’s degree in a few weeks. This is something any IT professional should learn about it. It will help you understand your part in the big picture of the IT world at any company. ITIL Foundation Complete Certification Kit – Third Edition: Study Guide Book and Online Course
Ken in Florida
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